Job Details

Customer Support Specialist - Mayan

Date Posted: 17 Jan, 2020

Job Description

About You

  • You’re an incredible written communicator. You’re good at making complex situations easy to understand using clear and simple writing. As a remote team, your communication skills are critical to your success.
  • You are more technical than the typical support professional, but it could be in a number of different ways. Maybe you can code, or maybe you are excellent at QA, or maybe you’re really good at solving tricky problems.
  • You are as confident over the phone as you are over email. You’re someone who will be comfortable speaking ad-lib about how Slab works to a range of audiences.
  • You love to support people and you have experience working in support or success. You are excited to continue to build your career in support.
  • For the most part, you’ll be managing yourself. You’re someone who thrives working autonomously and don’t need much (if any) oversight to get things done.
  • You’re eager to take on challenges. When you don’t know something, you embrace the chance to grow and get better.
  • You’re patient, an active listener, and you’re naturally curious with a strong desire to learn. You’re a problem solver who goes out of their way to help people.

Compensation and Benefits

  • We’re offering between $70,000-$90,000 for this role, depending on experience.
  • Medical, dental, and vision insurance
  • 7-year option exercise window
  • $5k desk setup of your choice
  • Flexible work arrangements

Chibougamou, Quebec, Canada

Job Details

  • Location
    Clairmont, Alberta, Canada
  • Company
  • Type
    Full Time
  • Experience
    4 Years
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